As part of our environmental management programme, we have developed a set of objectives and
targets from our significant aspects identification and policy commitments. Each target has a set
management programme in order to achieve the goal. These are subject to review and
communicated regularly. The objectives and targets, and our progress towards these, are detailed
below.

Progress with Objectives/Targets % complete 0 20 40 60 80 100

Understand customer requirements about environmental issues

100%
Purchase from suppliers whose goods and services have a minimal environmental impact 100%
Raise staff awareness of environmental issues 100%
Identify opportunities to reduce environmental impact of activities at an early stage 80%
Reduce concentration of contaminants in air associated with motor vehicles 80%
Reduce amount of waste sent to landfill 100%
Ensure response plans are suitable to prevent detrimental effect on environment when activated 100%
Reduce potential for neighbourhood and workplace noise pollution 100%
Reduce potential for contamination of water by discharge of substances detrimental to the environment 100%
Reduce likelihood of nuisance and complaints from neighbours caused by uncontrolled waste 100%